QUALITY OBJECTIVES:
The
main
objective
of
Transventure
is
to
provide
excellence
of
service
and
to
form
a
partnership
with
the
client
that
provides
fast
and
accurate
electronic
information
that
impacts
on
and
benefits
the
areas
of
patient
care,
physicians’
decisions,
and
finance.
Our
goal
is
to
provide
personalized
attention
to
the
needs of each client.
Transventure’s
sole
focus
has
been
on
providing
quality
transcription
services
in
record
time.
Our
entire
operation
and
resources
are
dedicated
to
providing
the
appropriate
staff
and
technology
required
to
meet
the
essential
needs
of
the
electronic
patient
record
component
of
HIM,
whatever
that
may
entail
for
the individual client.
CORE VALUES
VISION
To
make
a
lasting
impact
on
the
transcription
industry
by
earning
and
maintaining
the
respect
and
trust
of
our
customers,
team
members, investors and peers through our core values.
QUALITY POLICY
To provide quality services conforming to customer needs and expectations first time, on time, every time.
To realize our quality policy, daily improvements will be coupled with individual and team innovations in the following areas:
Continuous
improvement
and
learning:
Improvement
and
learning
are
regular
part
of
daily
work
so
that
each
employee
seeks
to
eliminate
problems
at the source and identifies opportunities for improvement.
Customer Driven Quality: Quality is judged by the customer. The quality process must lead to services that contribute value and lead to
customer delight.
Timely support to customer.
We meet customer expectations by:
Understanding the needs of customers.
Anticipating and working towards the future needs of customers.
The
framework
of
operations
at
Transventure
has
been
built
on
its
people,
processes,
and
state-of-the-art
technology.
It
is
governed
by
stringent
quality
parameters
that
meet
international
industry
standards,
thereby
ensuring
high
performance
and
exceptional
quality
of
service
has
been
built
on
its
people,
processes, and state-of-the-art technology.
ABOUT US
© Transventure BPO Solution Pvt Ltd.